Remote (Internet-Based) Tech Services

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Remote (Internet-Based) Tech Services
Service Type Description of Service
Computer Setup (Mac or PC):
  • Configure email account (you must already have a service provider).
  • Set password, perform system updates, set Windows theme and desktop wallpaper / background picture.
  • Create “user accounts” and password for up to 3 people.
  • Adjust basic system settings such as power options, sound, keyboard, touchpad and/or mouse.
Personalized Tutorial Session / Tech Consultation:
  • Administration tools and working with files and folders.
  • Mac, PC, iPod, iPad, Camera, Software, etc.
  • Microsoft® Office basic applications (Word, Excel, PowerPoint, Outlook).
  • Instruction on software installation, system maintenance, and more.
Computer Tune-Up:
  • Tune up your computer with a disk check, defragmentation and disk cleanup.
  • We will check specifications and recommend upgrades if necessary.
  • Does NOT include virus removal.
Diagnostic Testing:
  • A pro will diagnose and assess computer problems.
  • Additional parts or repairs may be needed post diagnosis.
  • Parts not included.
File Transfer / Data Backup:
  • A pro will transfer data from one computer to the other.
Virus/Spyware/Malware Removal:
  • A pro will rid your Windows computer of viruses, spyware, and adware.
Software Installation:
  • One time, per computer.
  • Software not included.